Wednesday, August 29, 2012

have nice customers

Working customer service can be the worst sometimes. You've got the cranky, pushy customers, crazy couponers, and you're running around at all times. It's truly exhausting, but what makes it all worth it (besides the paycheck, of course), are the genuinely nice people you have the opportunity interact with. I see some of my customers nearly every day, and I surprisingly look forward to it. These people have lives outside of their milk and egg run to Walgreens, and I think it's fascinating think about. We're all so used to leading our lives, but there are things going on outside of our own! It's interesting to see what people are buying sometimes. The first time I met one of my regulars will never be forgotten. She came in frantically, clearly stressed, with bags under her eyes. This was probably my first week or two on the job, so I hadn't really had anything out of the ordinary happen yet. This woman was buying typical items, along with some makeup. I followed my usual routine by asking her how she was doing, to which she replied, "I'm depressed." My heart sank. Maybe this was due to the shock of a stranger being so honest, but it touched me regardless. I told her I hope things pick up a bit. She didn't seem very convinced. I told her to buy some chocolate, but I figured that wasn't good enough. There was this box of chocolate that I had been wanting to try ever since I got hired. They were adorable and looked DELICIOUS.

I excitedly lead her to the chocolates and she decided to buy them, a little more content with life at the moment. I will never forget her. I actually wonder how she's doing every once in a while. I think it's just nice to have someone to talk to sometimes, even if it's a stranger. People are meant to help one another, regardless of how well they know each other.

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